Refund Policy

At TALVERINA, we prioritize customer satisfaction and strive to ensure a smooth shopping experience. If you are not entirely satisfied with your purchase, we are here to help.

Eligibility for Refund

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Refund requests must be made within 30 days of the purchase date.

Process for Refund

1. Contact our customer service team at [email protected] with your order details.
2. Once your request is received, we will inspect and notify you of the approval or rejection of your refund.
3. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [email protected] for assistance.

Contact Information

If you have any questions about our refund policy, please contact us:
Email: [email protected]
Phone: (555) 123-4567